Can't Connect to Wi-Fi? Network Troubleshooting Guide

Quick Fixes First

1. Restart your router: Unplug for 30 seconds, plug back in
2. Restart your device: A simple reboot often fixes connection issues
3. Check if Wi-Fi is enabled: Look for airplane mode or Wi-Fi toggle

Step 1: Forget and Reconnect to Network

1. Go to Settings > Network & Internet > Wi-Fi
2. Click on your network and select Forget
3. Reconnect by selecting the network and entering the password

Step 2: Update Network Drivers

1. Press Windows + X and select Device Manager
2. Expand Network Adapters
3. Right-click your Wi-Fi adapter and select Update Driver

Step 3: Reset Network Settings

1. Open Command Prompt as Administrator
2. Type these commands one by one:
   • netsh winsock reset
   • netsh int ip reset
   • ipconfig /release
   • ipconfig /renew
   • ipconfig /flushdns
3. Restart your computer

Still Not Working?

The issue may be with your router configuration or ISP. Contact our support team for advanced diagnostics.